How To Order
As we make preparations for a more complete re-opening, we are operating with limited hours. For more information, click here.
We are currently open for delivery and pre-paid pickup purchasing. You can read more about our delivery options here.
If you'd like to place an order, you can use the shopping cart functionality on our website- it's quick and easy. If you'd like to chat with us first, get in touch by email to let us know what you're looking for and where you'd like it sent. We can provide additional information on the item you're interested in and describe your shipping options. If you decide to go ahead, we'll send you an invoice that you can pay online.
A few important notes:
- We will only ship to your registered credit card address or Paypal confirmed address.
- We will only ship by fully trackable methods- no exceptions. Items over $500 value require signature confirmation. We can provide a quote including postal insurance on request.
Frequently Asked Questions
Can I order an item from you and pick it up from the shop when I'm in town- or have someone pick it up for me?
You sure can. We can hold items for up to 30 days, and in-store pickup is free. Just select "Pick It Up" when you're checking out. Click here for details.
I only want to order a small part, can you send it to me without tracking?
No- we only ship by tracked methods.
Do I have to pay for shipping?
Yes- we don't build shipping margins into our prices. You always pay our lowest price for equipment, and only pay for actual shipping costs. There are no handling or other fees tacked on.
How does the warranty work?
All our same warranties apply to items ordered by mail. Once you receive your item, you have two days to return it for any reason. If you decide to keep your item, our 90 day warranty applies from the time of receipt; if you decide to send it back, just let us know and forward us the tracking number for your return within two days of receipt.
Do I have to pay for return shipping?
Can I pay you via e-transfer?
Probably! Contact us to make arrangements.
Can I pay you with a new cryptocurrency I just bought into? It's gonna take off for sure.